Shipping Policy
Last Updated: 26 September 2026
Shipping Policy
At Griyora, we aim to provide a reliable and transparent delivery experience to customers across India.
1. Service Area
Griyora delivers within India to serviceable PIN codes.
Delivery availability depends on courier coverage, product characteristics and operational serviceability.
Cash on Delivery may not be available for every PIN code or every order. Certain PIN codes or orders may be restricted to prepaid payment only based on courier serviceability, order value, past failed-delivery patterns or other reasonable delivery-risk controls.
A restriction on Cash on Delivery does not necessarily mean that prepaid delivery is unavailable.
2. Order Processing
Orders for products that are available for dispatch are normally processed within 1–2 business days after order confirmation.
Processing time may be longer for customised products, made-to-order products, unusually large orders or where otherwise stated on the product page.
Business days exclude Sundays and applicable public holidays.
3. Estimated Delivery
After dispatch, most orders are expected to be delivered within approximately:
3–7 business days
depending on destination, courier coverage and other operational factors.
Delivery estimates are indicative and are not guaranteed delivery dates.
Remote or difficult-to-service locations may require additional delivery time.
4. Shipping Charges
For eligible orders:
Order value ₹999 or above — Free standard shipping
Order value below ₹999 — ₹79 standard shipping charge
The applicable shipping charge will be displayed during Checkout before the customer places the order.
Exceptionally heavy, bulky or special-handling products may carry a different delivery charge where clearly disclosed before purchase.
5. Cash on Delivery
Cash on Delivery may be offered for eligible orders and serviceable PIN codes.
Where Cash on Delivery is available:
COD handling charge: ₹49
COD availability may also depend on order value and delivery-risk criteria.
Any applicable COD restriction or charge will be shown before the order is placed.
6. Order Tracking
Where tracking is provided by the courier partner, tracking information will be shared after dispatch through the contact details supplied with the order.
7. Split Shipments
Products in one order may occasionally be dispatched from different fulfilment locations and may therefore arrive in separate packages.
Customers will not be charged additional shipping merely because Griyora chooses to split an order into multiple shipments.
8. Address and Contact Information
Customers are responsible for providing a complete and accurate delivery address, PIN code and working mobile number.
If incorrect or incomplete information causes a delivery failure, delay or return to origin, additional delivery charges may apply before redispatch.
9. Failed Delivery / Return to Origin
Where delivery cannot be completed because the customer is unavailable, refuses delivery, provides incorrect information or repeatedly fails to respond to the courier, the shipment may be returned to Griyora.
Griyora may require a prepaid order for subsequent purchases or redispatch in cases involving repeated failed COD deliveries.
Any refund arising from a returned shipment will be handled in accordance with the Returns, Refunds & Cancellation Policy after applicable shipping/COD charges and circumstances are reviewed.
10. Delays Outside Our Control
Griyora will make reasonable efforts to meet expected delivery timelines. Delays may occur because of courier disruptions, weather, public holidays, strikes, natural events, government restrictions, transport interruptions or other circumstances outside our reasonable control.
11. Contact
For shipping assistance, contact:
Griyora
Email: rudyvasai@gmail.com
Phone: +91 9167200109
Before public launch, we recommend replacing the Gmail address throughout the website with help@griyora.in once that mailbox is activated.